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P&G is committed to being the most “in touch” company. We meet this commitment by listening and responding to the needs of consumers, customers, stakeholders and our people.

Our People

P&G is its people. Our “promote from within” philosophy means that training, development and continuous coaching and mentoring is crucial for our continued success. P&G remains the No 1 FMCG Employer of choice among new graduates in the UK

We operate an Associate Scheme (www.pgassociates.co.uk) for our retirees, keeping them in touch with business developments and providing a focal point for them to maintain contact with each other and with current employees.


Our Consumers

P&G interacts with more than four million consumers a year in nearly 60 countries. We conduct more than 10,000 research studies each year, and invest more than $ 2 milion per year in consumer and market understanding.

Over 80% of households in the UK and Ireland purchase two or more P&G products each month. The unrivalled range of products we market gives our consumers a fantastic choice of innovative solutions across all categories.

Our consumers are at the heart of everything we do. We aim to understand them in a deep and meaningful way. We listen first, then take action, and our efforts in this area have been recognised by winning a UK National Customer Service Award.


Our Customers

P&G’s success comes in part from winning at the “first moment of truth” with the consumer - when the consumer makes their purchasing decision in-store. Our retail customers in the UK and Ireland are crucial in achieving this. We aim to be strategic partners in their growth, rather than just suppliers. P&G’s Customer Business Development approach means we can offer great in-store innovation, a unique insight into shopper behaviour, and assistance in helping customers differentiate themselves from competitors.


Our Communities

P&G and its employees have a long-standing commitment to being good neighbours in places where we do business around the world. We show our commitment through both financial support and volunteering.

Through our UK and Ireland Community Matters Programme, our chosen area of support is primarily assisting with the development of children in need, from birth to 13 years - in line with our Corporate Cause Live, Learn and Thrive. We also aim to support Educational; Health & Hygiene and Strategically Aligned Projects to those local communities in which we live and work.

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